Shipping policy

Shipping Time & Processing

  • All orders are processed within 1-2 business days after payment confirmation.

  • Our standard shipping time is 5 business days from the date of order processing.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Locations

  • Shipping rates are calculated at checkout based on the order total and delivery location.

  • We currently ship within [USA].

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email or SMS.

  • If you do not receive your order within the estimated timeframe, please contact our support team.

Shipping Issues

  • We are not responsible for delays caused by courier services, weather conditions, or incorrect shipping addresses provided by customers.

  • If an order is returned due to an incorrect address, additional shipping charges may apply for reshipment.

Lost or Damaged Orders

  • If your order is lost or arrives damaged, please contact us within [10] days of delivery with proof (photos of the package and product).

  • We will investigate and offer a replacement or refund as per our policy