Shipping policy
Shipping Time & Processing
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All orders are processed within 1-2 business days after payment confirmation.
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Our standard shipping time is 5 business days from the date of order processing.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Locations
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Shipping rates are calculated at checkout based on the order total and delivery location.
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We currently ship within [USA].
Order Tracking
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Once your order has been shipped, you will receive a tracking number via email or SMS.
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If you do not receive your order within the estimated timeframe, please contact our support team.
Shipping Issues
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We are not responsible for delays caused by courier services, weather conditions, or incorrect shipping addresses provided by customers.
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If an order is returned due to an incorrect address, additional shipping charges may apply for reshipment.
Lost or Damaged Orders
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If your order is lost or arrives damaged, please contact us within [10] days of delivery with proof (photos of the package and product).
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We will investigate and offer a replacement or refund as per our policy